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Overview downCast upCast

Application-specific support

If you have a problem with one of our applications, please visit the upCast Support page or the downCast support page, respectively. There you'll find all known issues of the current release of the software, a FAQ, How-To's, additional downloads and much more.

Technical Support via email

When you need personal assistance, contact us!

Technical support email address:

Bug reports

If you have found a bug in one of our products, then let us know By submitting a bug report you help us to constantly improve our software. infinity-loop strives to provide high-quality software. This is why we assign top priority to your reports.

What should your report include?

Bug report email address:

Feature requests

Are you missing a feature in our software? Then let us know! We listen closely to our customers' needs and appreciate your input.

Feature request email address:


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