Known Issues

A list of known issues and problems with upCast 5.5.3 (Build 868) can be found here.

Technotes

[TN 1] Commandline, be at my command!
The intricacies of the Commandline Processor post processing filter.

[TN 2] Fonts, Encodings and Unicode
Describes how upCast converts characters from RTF to Unicode and how you can customize that conversion

"How-To" Articles

[HT 1] Supplying additional DTDs
Describes how to set up upCast to access local copies of additional, custom DTDs for processing and validation.

[HT 2] Using WordLink in API mode
Describes how to set up upCast to be able to use WordLink also when running it using the Java API

Documentation

upCast Documentation

The full upCast documentation is available online here.

upCast DTD Documentation

The documentation of the upCast DTD which is the basis for the XML (upCast DTD) export filter can be found here.

Hidden Parameters

upCast has some hidden parameters for very special use cases, so we did not provide a user interface element for it to not confuse the regular user. However, when accessing functionality using the API or via BCF files for very special situations, you may find one or another option useful. These are documented not in the manual since new ones might get introduced in interim releases and we don't like the idea of outdated documentation hogging up your valuable time (and hard disk).

View the current Hidden Parameter documentation.

Additional Documentation

Additional documentation for the DocBook 4.2 export filter included with upCast 5.0 can be found here.

FAQ

For some of the most commonly asked questions (or the fictitous ones we invented during lunch break) we have already answers available. Why does my XML document lack a stylesheet reference? Why does upCast insist on an internet connection when validating my local XML instances?

View the FAQ

Release Notes

Want to know what changed in a specific release of upCast? Have a look at our release notes.

Technical Support

You can help us address your message quickly by providing the following information with your report:

Please send along a copy of the contents of the Help > System Information... window. There is a Save Text As… button at the bottom of the window which lets you save the contents into a file that you can attach to your email,
describe the problem you are seeing (like "when I do A, the result is B but I was expecting C"),
if necessary, send along the last part of the upCast log file, starting at the last "APPLICATION LAUNCH" entry before the end of the file, and
MOST IMPORTANTLY: include a copy of the document you are having trouble with! We guarantee confidentiality within our company (we cannot guarantee that for the email transfer itself from you to us). However, you are free to strip or replace confidential portions with garbage text before submitting it. (Of course only to the extent that the error still happens.)

Support email address: support@infinity-loop.de